Your host team
Personal - always here for you! In our service center in Schladming or at the receptions!
Your holiday. Our mission.
For 365 days a year, we are at your service – with joy, warmth, and the clear goal of making your holiday in Schladming unforgettable. Many of us have been accompanying our guests for years, while others bring fresh ideas and creativity to the team – together we stand for host passion with heart.
Whether in person at our receptions or digitally through our services – we are always available. Those who want peace will get it. Those who need support will receive it immediately. This is how we create the perfect balance of self-determination & personal care.
Our service goes far beyond the usual: from roll and breakfast service, E-bike rental, experience shop and the bonus card with over 30 benefits, to transfers, refrigerator filling, shopping service or free cribs. Our claim: small attentions that make your holiday easier, more relaxed, and unforgettable.
We believe in our credo: Your holiday. Our mission & Love – Trust – Care. This is the attitude with which we are there for you every day – as your hosts, as your holiday buddy, and as your personal Guest Experience Team.
FAQ – Our Team
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A dedicated team of hosts who know each apartment personally and provide individual care for guests.
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Yes. Our service center in Schladming is open daily, and we are also available at the receptions of our houses.
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We combine personal contact with modern digital support – from the guest app to 24/7 support.
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Yes. All holiday accommodations are visited, checked, and managed by our team – so we can provide individual advice to guests.
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Yes. You can reach us by phone, email, in person at the service office, or digitally through the guest app.
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Our Guest Experience Team is your direct contact – for small wishes, questions, or emergencies around the clock.
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Yes. From booking and advice to technology, housekeeping, and guest service – we have experts for every area working with us.
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We are a dynamic team of long-term employees and new host talents who are passionate about what they do.
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You enjoy both: personal service on-site and convenient digital support through our guest app – for maximum flexibility.
Do you want to become part of our team?
Check out our current job offers or send us a spontaneous application. We look forward to meeting you.
Contact:
Katharina Knapp
Email: katharina@schladming-appartements.at
T +43(0)3687 22818 14